The Frequent Flyer
By Frank Thomas
Smith
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Chapter 3
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The new IATA head
office building is at the Geneva airport next to the terminal building. The
setting of snow-capped Alps as backdrop is a beautiful one, whereas the
building itself is a gray structure of glass and concrete without windows that
open. From inside you can see the beauty of nature but not feel, smell or touch
it.
����������� I
greeted Ingrid, the receptionist, as I did once or twice a year, with kisses
first on the right cheek, then the left, then again on the right, as is the
crazy custom there.
����������� "Hello,
Mr. Jacks, back again, are you?" she said as she always does to the field
men.
����������� "Yes,
Ingrid, here I am again. Anything I should know before venturing into the
pit?"
����������� "No,
you'll survive, I hope. When are you coming back for good?"
����������� "You
know the answer to that."
����������� "Not
if you can help it?"
����������� I
nodded and she smiled and gave me a security card which I first inserted into
the turnstile slot to pass to the elevators and then snapped onto my jacket
lapel.
����������� The
fourth floor was a maze. A plastic map hung on the wall, indicating the various
divisions in different colors. Fraud Detection was in red and was located off
to the rear-right. I picked my way through carpeted alleys between
workstations, lost my way only once, which was an improvement, and finally
found my division. I should have dropped peas or something in order to find my
way out again.
����������� I
pecked Ian Payne's secretary's cheeks and was admitted immediately to his
workstation, a corner one with two windows, as behooves a Director. We talked
for a good hour, but not about anything that couldn't have waited until the
next day. I suspected he only wanted to be sure I would be at meeting.
"...and if we assign an average value
of one thousand dollars per ticket, I would not be exaggerating in the least if
I say that our Latin American operation saved the air transport industry well
over a million dollars during the past twelve months. I might add, not
immodestly I hope, that it has been accomplished by myself, Lila Popovich in
Caracas and my secretary, who doubles as assistant, the two ladies being
grossly underpaid by the way." (I didn't mention that I considered myself
overpaid--not one ever said that.) "We could be much more effective with
more personnel and a bigger budget."
����������� I
switched off my microphone to approving murmurs from my colleagues, about forty
of them, seated around a rectangle of light-green, cloth-covered tables. Craig
Handley shifted his Australian bulk and boomed, "My sentiments exactly,
mate." It was his turn to speak, so he switched on his microphone and
launched into a tale that would have made James Bond blush. His message was
that he had single-handedly saved the airline industry from annihilation by
ticket fraud. Well, maybe he did, maybe we all did. There is no doubt that
before the Fraud Detection Division was born a few years before the fraudsters
were taking the airlines to the cleaners. They still were, but at least we were
making it harder for them. The people around the table had all worked for
airlines before coming to IATA as investigators of tariff violations. But the
free market philosophy had ended that; there are no more tariff violations. So
we were in fraud detection and dabbled in security � bombs and hijackings, to
be exact. We had been quite successful in that area, however, so we had little
to do except insure that airlines and airports maintained their standards.
Fraud Detection was still a big item though, and our jobs looked secure for
some time to come.
����������� Claude
Pierremot's cell phone peeped. He mumbled an apology in the MD's direction and
slid off into a corner to take the call as Craig Handly boomed on. Craig was a
funny guy, but I had heard all his jokes before � often. The MD smiled and Ian
roared with laughter, although he had heard them before too. Claude came back
to his seat and raised his eyebrows at me, whatever that was supposed to mean.
����������� When
we had all finished with our reports, Ian said that Ricardo Rico was engaged in
an investigation in Madrid and was probably delayed by the snow. I looked out
through the glass walls between an opening in the wall-to-wall curtains. Big
heavy flakes whirling like miniature helicopters. I could still see the control
tower looming like part of an ancestral castle, so the visibility wasn't too bad
yet--enough for take-offs, but landings were probably cancelled, which meant
that there would soon be no planes left to go anywhere. On the path below a
pilot walked with his head down clutching a stewardess's hand--pardon: flight
attendant. The snow didn't seem to bother her, her head was up and her hair
flying. There is no more beautiful city in the snow � or after it - than
Geneva. Perhaps it was the snow that made me decide to call Mar�a Luz and take
my chances on the pain that was likely to result.
����������� "If
you like I can give you a rundown on Rico's activities on the Iberian
peninsula, Sir," Ian Payne was mouthing.
����������� The
Managing Director, a hawk-faced Irishman, stood up, which didn't put him much
closer to the ceiling. He spoke in short, chopping sentences: "No need,
Ian." Then to us: "I must say that I am impressed, gentlemen. Several
of you mentioned the need for a budget increase. I regret to inform you that in
the current financial environment an increase is out of the question. I will
try to keep you as close as possible to you present level. More I cannot
promise. Keep up the good work." After what passed for a smile he slid
out.
����������� "Big
deal!" Craig said when he was sure the MD was far enough away not to hear.
"You blokes did
great, he was impressed, he said so himself," Ian Payne said. "If we
get off with a ten per cent cut we can carry on as usual." He droned on
for another five minutes, but by that time we were all gazing out at the snow.
I wished he'd shut up so I could ask Claude what he'd found out about the
tickets. He hadn't seen my telex because he was interviewing a new secretary in
her bed - he said he was on a hot investigation - then took the midnight TTT
train to Geneva in order to avoid weather problems. When I told him the situation
just before the meeting began, he'd phoned the BSP manager in Paris and the
call during the meeting was the reply. The tickets had been assigned to a
travel agent in Paris and when the BSP manager queried him, he looked in his
safe and discovered a batch, including those my friends Barkarian and Wilson
traveled with, missing. He also discovered that the back of the safe, probably
the cheapest model on the market, had been bored through. The thieves knew what
they were doing: they didn�t take all the tickets, only the highest numbered
ones, in order to insure that the theft wouldn�t be discovered until the
tickets were used.
�
�* * *�����������
Rachel
Blumgarten and Dr. Hans Niedermaier were huddled over a map of West Berlin in a
small basement room with no windows. A long florescent light on the ceiling
hummed constantly, but they were so used to it that it no longer bothered them.
They were preparing a list of objectives that the Soviet Mission Military
Patrol was to photograph on its next rounds. Hans Niedermaier, a robust
middle-aged man with a goatee and rimless glasses, was doing the selecting and
dictating to Rachel, who made notes in German and Russian in a stenographer's
spiraled notebook made in West Germany. She was young and pretty and intense;
there was a certain hardness about her which would have seemed unusual in one
so young, if we did not know that they were in the building in East Berlin that
housed the STASI -- Staats-Sicherheit -- State Security.
����������� A phone rang in an adjoining room
and a young man yelled from there: "Fr�ulein Baumgartner, it's for
you." She sighed as though annoyed, but was relieved to escape from her
companion's halitosis for a while, excused herself to him and went into the next
room. It was the Director's secretary, who told her to go directly to the
boss's office. The secretary waited only for her to confirm: "Jawohl, Frau
Schmidt, aber..." and hung up before Rachel could ask why she was being
summoned to such lofty heights. She walked quickly back to Dr. Niedermaier,
considered taking her purse and coat, decided to leave them. She surely
wouldn't be long. "I have to go upstairs, Herr Doktor. Sorry, I'll be back
as soon as I can."
����������� "Anything the matter?" he
asked, noticing her nervousness, but also curious.
����������� "No." If she said that the
Director wanted to see her it would be all over the office in a matter of
seconds. She hurried off to the "paternostro", the ancient but
reliable dumbwaiter-like elevator, and stepped in like the experienced
passenger she was. The Paternostro fit only one in each compartment, so she
could wonder in private what the Director, Herr Dr. Wolff, could possibly want
with her. She hadn't done anything wrong that she was aware of -- but she knew
that one was not always necessarily aware of one's own wrongdoing. The
paternostro was slow, for safety reasons, but it arrived on the fourth floor
too soon for her. She wished she wasn't wearing those ugly, but warm, wool
stockings. She knocked on the Director's door and heard Frau Schmidt's hoarse
cigarette voice calling her to enter.
����������� "Fra�lein Baumgarten?"
����������� "Yes."
����������� Frau Schmidt, a dumpy fiftyish, rose
and opened the Director's door behind her. "Fra�lein Baumgarten," she
announced. Instead of telling Rachel to wait, she stood aside as the Director
himself came out smiling and took Rachel's hand. She thought for a moment that
he might kiss it. He was a tall, handsome, middle-aged man with crows-feet
behind his eyes from smiling. He wore a double-breasted suit, obviously western
made, and was as elegant as any capitalist CEO.
����������� "I'm very pleased to meet you,
Frl. Baumgarten," he said, in a surprisingly high voice. "Won't you
come in.�? Why should he be pleased to meet her? Rachel thought. Well, at least
he didn't sound as though he was about to fire her. The office was as elegant
as he was, and warm. How? Ah, a fireplace -- and burning wood instead of coal.
He invited her to sit on a couch near the fire. "Coffee or tea?" he
asked. Real coffee? "Coffee, please."
"Bring
us two coffee's, please, Frau Schmidt," Wolff ordered as he closed the
door.
����������� "Now," he said as he sat
in an easy-chair across from her," you must be wondering why I sent for
you."
����������� "Ja, Herr Direktor, I was
wondering that."
����������� He looked at her for a few moments
before going on, studying her pale face, untidy hair and proletarian clothing.
"I knew your father," he finally said.
����������� She nodded and smiled.
����������� "I was a student of his
before...actually when the
Gestapo got him."
����������� "In Leipzig?" It was a stupid
question, because it must have been Leipzig, but she felt she had to say
something.
����������� "Yes. He was a brilliant man
and a dedicated Communist."
����������� "I know," Rachel, agreed,
"and a good man."
����������� "And that combination -- good,
a Communist and a Jew to boot, was what doomed him." Rachel didn't know if
he was being cynical or simply stating an obvious fact. He certainly didn't
sound sympathetic. She wondered what saved Wolff from the same fate. Perhaps he
had been none of those things her father was.
����������� "I had no reputation and wasn't
a Jew," Wolff said, as though divining her thoughts. "So I was
drafted, but deserted to the Russians." He smiled. "It's an
interesting story, but I won't go into it now." Did he intend to go into
it later? she asked herself as Frau Schmidt entered carrying a silver tray with
the coffee things. She poured while they sat in silence. Rachel knew from the
aroma that the coffee was real.
����������� When his secretary had left, Wolff
said, "I'll come right to the point, Fra�lein...May I call you Rachel?
Somehow as your father's friend and the difference in our ages, it doesn't seem
incorrect." Rachel Sie or Du? No, that would be too much. "Of course,
Herr Dr. Wolff," she said, wondering what he was a doctor of.
����������� "Good, thank you," he
smiled. "How long have you been with us, Rachel?"
����������� He must know that, she thought.
"A little over a year," she answered.
����������� "Already a year? And I know
from the records that you did very well in training and have been doing well in
your work as well."
����������� "Thank you."
����������� "You know, of course, that we
have people in the west."
����������� She nodded.
����������� "And, as you can imagine, we
don't send just anyone there." He paused as though expecting a reply.
����������� "Of course not."
����������� "There are many temptations
there -- if one isn't a good socialist." she decided not to say yes and of
course to everything he said, so she waited. "Are you a good socialist,
Rachel?"
����������� She sighed. "You know that I
am, Herr Director."
����������� He laughed. "How should I know
that? Socialism isn't necessarily inherited, you know.
����������� "In my case it is," Rachel
answered seriously. "I loved my father very much and admired his
ideals."
����������� Wolff raised his eyebrows:
"Admired?"
����������� "I loved them," she
clarified.
����������� "You are speaking in the past
tense, Rachel."
����������� "I meant when he was alive. I
still do and I am a committed Socialist, Herr Direktor," she answered,
returning his gaze.
����������� "I believe you are,
Rachel," he said. "Do you take sugar?"
����������� "No, thank you."
����������� Well, then, please." He picked
up his cup and sipped. She followed suit, glad that her hand wasn't shaking.
And why should it be? They understood each other and she knew she had passed
the test, for whatever purpose it may have been posed.
����������� "Are you really fluent in
English?" he asked in fluent English. "Forgive my asking, but I've
found that fluency is relative where our people are concerned."
����������� "I don't think I am," she
replied in English
����������� He frowned. "Explain,
please."
����������� "My English is from studying. I
have had little practical experience in the language."
����������� "But it sounds very good to
me." He reverted to German. "I didn't expect you to sound like a
native speaker. More coffee?"
����������� "It's very good," she said
and smiled for the first time.
����������� "Yes, it is." He poured
another cup for her. She noticed that he hadn't touched his own.
�Your
file says that you also know some Spanish.���������
�Yes,
but also from studying.�
�How
good is it?�
�Quite
good, I think.�
"I
have a job for you, Rachel," Wolfe said. He put three heaping spoonfuls of
sugar in his cup and drank it down in one gulp.
����������� "In the west, Herr Direktor?"
she asked.
����������� "Yes, my dear, in the
west," he answered in English, probably because it wouldn�t do to have
said �my dear� in German. He went to his desk and pushed a button.
����������� "Ja, Herr Direktor," Frau
Schmidt answered.
����������� "Is Herr Cornelius there?"
����������� "Ja, Herr Direktor"
����������� "Send him in, please." He
stood facing the door, which opened immediately and a young, tall, well-dressed
man entered. He was handsome, too handsome to trust, Rachel thought. He stood
ramrod straight before Wolff: �Guten Morgen, Herr Direktor Wolff�. Wolff smiled
and held out his hand. The other took it, but did not return the smile.
����������� �Now I must introduce you, Stasi
style�, Wolff said ironically. �Frau Cornelius, meet Herr Cornelius.� Both
young people stared at Wolff more in confusion than surprise. Wolff had of
course expected that reaction, and he played his histrionic hand to the hilt.
�I must apologize for springing this on you so formally, especially since you,
Frau Cornelius, have never heard your new name before and Herr Cornelius learned
it, and nothing more, this morning. But please, let�s relax and sit here.� He
indicated a couch and easy chairs in the corner of his office. They both
hurried to occupy single-seating chairs. �Would you like another cup of coffee,
Frau Cornelius?� Rachel nodded and Wolff pressed the intercom button on his
desk and told Frau Schmidt to bring three more coffees. �And please don�t be so
stingy with the sugar, Frau Schmidt.� He then sat on the couch, crossed his
legs, spread his arms over the back of the couch and smiled, almost warmly, at
them.����������
Continued in the
next issue of SCR